IATA AIRLINE CABIN CREW DIPLOMA (MONTREAL, CANADA)

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

• Introduction to the airline industry and aircraft
• Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures
• Understanding the cabin crew profession, its origins and current practices
• Identifying aircraft types and relevant cabin crew functions
• Managing passenger interactions in a variety of circumstances
• Recalling emergency and safety procedures